Optum Employee Assistance Program
Optum provides real help when you or a loved one needs it most - at no cost!
​The Employee Assistance Program (EAP) provides confidential short-term counseling, information and referral services for a wide range of problems, such as family and relationship concerns, caring for elderly parents, or managing stress and change. As part of your benefit, you can receive six (6) confidential counseling visits in-person or virtually with a network provider at no cost.
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What kind of services does the EAP provide?
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Legal counseling and mediation services
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Financial consultations
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ID theft support
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Calm self-help resources
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Management consultation and referral services
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Critical incident response services
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Training and development for managers and employees
Plan Documents and Additional Information:
Click the links below for more information from Optum
Need help navigating your benefit options?
For questions regarding Medical/Rx, Dental, Vision or FSA benefits:
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Contact the Conner Strong & Buckelew Member Advocacy Team to speak with a specially trained representative who can help guide you through Open Enrollment. Call 800.563.9929 Monday through Friday, 8:30 am to 5:00 pm (Eastern Time) or submit a request online, anytime.
Ready to enroll?
To get started with your enrollment, access iCooper Team Member Space by clicking the button below or by using the Infor Go app on your mobile device. If you haven’t downloaded the Infor Go app, click here for instructions. Remember to have personal information on hand, such as Social Security numbers and birth dates of dependents. NOTE: You must be connected to Cooper's network to access the site.​